2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Changing your payment info won't affect payments currently processing. the internet. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Go to 'My tickets' then, (on the StubHub app, tap the first drop-down menu to see it). At the start of 2014, however, StubHub started playing games with their fees. Make sure your payment info is up-to-date, Did you find it helpful? Sorry we couldn't be helpful. Pretty messed up, but I get it. 2.) I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Order #[protected] - tickets to Chris Botti, Wednesday, December 21,2022 22:30, Blue Note Jazz Club. As a seller, there are no discounts or coupon codes available for you to decrease the commission that StubHub takes on your sales. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. My spidey-sense tells me that someone is telling porkies. Use of this website signifies your agreement to our. I sold tickets via Stubhub for a concert in November. This article was co-authored by wikiHow staff writer. The Court in charge of this case still has to decide whether to approve the Settlement. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, StubHub's acquisition by eBay was announced in January 2007 for a reported $310 million. If youre looking to buy tickets on StubHub, well show you how to do it in the cheapest way possible, as well as show you how to find cheap tickets that may not be on StubHub. order no. Never received requested callbacks from supervisors, although promised. If youre just looking to unload some extra tickets, thats probably not for you. The lesson here: StubHub is constantly changing its buyer fees. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. Give LSU credit. How do I get my tickets back if they didn't sell? You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Spread the word, there are other ticket sale companies much more competent then Stub Hub. No. Customer service all the way to your seat, 2000-2022 StubHub. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. All Rights Reserved. Does PayPal charge sellers outside the US a fee? This is not a solicitation from a lawyer. This content may be old or outdated. Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. MIAMI (AP) Brooklyn got another win. Trending down Cardinals HC Kliff Kingsbury. I cant keep waiting and not knowing so will be buying new tickets from ticket master and am expecting full refund from stub hub. I listed tickets on StubHub a few weeks ago. forthright they are by including the fees in the price one sees when checking Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. 4 weeks ago I listed my season seats for MLB next year. I request a $445.50 refund to my credit card. The visiting Nashville Predators will try to push their winning streak to five games, while also trying to earn a point in a seventh consecutive game, when they face the Toronto Maple Leafs on Wednesday night.. Juuse Saros made 38 saves to earn his first shutout of the season Monday night in the Predators' 3-0 win over the host Ottawa Senators. My sister and I looked through reddit and I eventually . Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. When I printed it, the address was different, and it was almost half a mile away from footprint center. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. Their instructions said that if there was no button, you're 'all set'. If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Stub said to download axs app and create account with my email address to get tickets. If you have tickets for the same sections and rows at multiple events (i.e. Full refund and parking tonight where I was promised it would be. That simply means the tickets were not used. When StubHub first started, it was a game-changer for the secondary ticket market. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). a consumer will go right past it. StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. I understand that prices rising artificially due to a greater scarcity in Moody sucks, but Texas Tech is a premium game and tons of Tech fans live in Dallas/Houston (couldn't get in anywhere else in TX lmao). Use a ticket marketplace that doesn't charge such ridiculous fees. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. Use of this website signifies your agreement to our, Updating your default payment method to sell tickets, Ways to get paid when selling tickets on StubHub, Being paid through PayPal but the PayPal email is wrong, Updating your payment method on StubHub listing, Charged because my StubHub sale was canceled. Stubhub came to BBB's attention in 2002. You will not receive a Settlement award under the Settlement. There a lot of hidden cost and rules. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. When you go to checkout the total says $1059.75. The tickets were exactly what I advertised them as. Luckily, weve compiled (and tested!) Added Secondary Payment Gateway to Save 35MM in Payment Processing Cost Annually. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. This is the only way to get a cash or credit award under the Settlement. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. New Britain, Connecticut, United States. STUBHUB has eliminated all in pricing and is now adding fees at After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? In the meantime, update your default payment method in your StubHub account. Desired outcome: I disagree with my credit card account being charged for the 1 ticket to the first customer. included is in microscopic writing.most would not even notice. A supervisor never is available and the customer service reps do not help they apologize. [protected], Desired outcome: Encouraging things to build on here in terms of Garrett Nussmeier's play. On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. Where can I sign up??? All Rights Reserved. On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. PayPal: Once the payment processes and is in your PayPal . Bought 2 hockey tickets from Hockey. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Use of this website signifies your agreement to our. What are Stubhubs fees for buyers? Gather all the information you have on the purchase. I'm an active seller with Stubhub. One alternative would be us TickPick. You can also use StubHub gift cards and PayPal. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). I'll get others. To understand how you'll know if your tickets sell, see How to tell if your tickets sold on StubHub. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. By using our site, you agree to our. Click. I get an email the same day (Nov. 1st) saying the seller transferred my tickets and to check my email for them. To edit your StubHub International payment details, use a desktop computer or the mobile website. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . From here, were not allowed to show you screenshots because of StubHubs user agreement, but its super simple. 2 hrs ago 2 min read. Im beyond pissed. If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. His digital chapbook, The Internet, was also published in TL;DR Magazine. No. I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! How do I ask Stub Hub to list an event for which I have tickets? They mention on their website that you should call their normal customer service number to ask about adding an event. That is crazy..I am sitting here now wanting the tickets, but not wanting to reward stubhub. Joseph valentino Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. Just "your tickets will be transferred in 24 hours" No. So I paid 22% in shipping and buy fees over the base ticket price. StubHubs confirmation email to me said the seller will transfer the tickets on November 2nd. For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? Sorry we couldn't be helpful. Sorry we couldn't be helpful. OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. The Stubhub order number I'm disputing is #[protected] Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The 'Payment' tab is automatically open. StubHub clearly does not! Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . After the switch, you will enter the email address you use to access the community in order to reset your password. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. Check out, All tip submissions are carefully reviewed before being published. WOW Help us improve this article with your feedback. On Friday,. We'll pay you in different ways depending on your area and the event area. I have a vpn and never could get to the tickets because they used my apple relay email? A California state court authorized the notice. How do I contact? Call 1-866-788-2482 to speak to a customer service representative from StubHub. I did try to resell and not for any profit however I never got any confirmation that the tickets were listed for sale. Better handle customer problems, customer service, and provide promised voucher. The section specifically reads Footprint Center Garage. Also fix your [censored]ing website. Rimas Butkevicius The parking pass I purchased, and the confirmation I received via email, which I am happy to share if needed, says that it is for Footprint Center Parking Lots. No one really knows the technical back end operations, for all we know, these transactions are processed in batches. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Its too bad that StubHubs User Agreement doesnt talk more about its fees. Submit a complaint and get your issue resolved. He had created the account years ago. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. | TickPick, How to Get Monster Energy AMA Supercross Tickets, How to Get Parker McCollum Tickets and Parker McCollum Presale Codes, How to Get Madonna Tickets and Madonna Presale Codes, Baylor Bears Basketball Seating Chart | Ferrell Center. When you see it On Sunday night, with the Bengals' AFC title defense facing a huge threat, the hometown kid authored the game-winning play that will . Is this affecting me getting my funds for the tickets?! which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . Now they charge the 15% to the buyer instead. Claim it and get a lot of features. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. For the last year they have advertised how up front and honest and I received a second email stating my tickets were for section 105. You can't make changes in the StubHub app. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. same thing happened to me. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Para una notificacin en Espaol, haga clic AQU. You can get up to 3% off when you use a StubHub Coupon Code. We'll pay you in different ways depending on your area and the event area. StubHub owed him $111.36. The Aggies (12-5, 4-0 SEC) also seek their seventh straight win when they entertain Florida (10-7, 3-2) on Wednesday night in College Station, Texas.. Texas A&M is fresh off a dominating 94-53 road victory at South Carolina. Terrible company to do business with. Kind regards, Deadline: May 17, 2022. Payments will be provided if the Court approves the Settlement and after any appeals are resolved. 22 Providence on Wednesday night in Milwaukee. You are viewing the PayPal Community Archives. I want to buy tickets to a bowl game and the ticket prices of $51 each are good, but when I get to checkout the fees are $27.88. Use StubHub Fan Codes & Coupon Codes. Simply put, Denver doesn't have any good options for parting ways with its disappointing QB So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. we'll process your payment 5-8 business days after the event. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. StubHub Fees How Much Does StubHub Charge? Things You Should Know. There was absolutely zero transparency. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Stubhub's support people tell me that Paypal may take up to five business days to credit the funds to my account. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. Use of this website signifies your agreement to our. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. I live in Singapore where the StubHub app is not avail. Wait for a StubHub representative to reach you. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. I spent hours trying to find the right show, at the right time, at the right price. [protected]@gmail.Com Ranked in the Associated Press Top 25 poll for the first time in two years, No. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. One of the people I am traveling with his handicapped and one is a young child. Yes So I logged back in to Stubhub and purchased two more tickets but at the end of the purchase (after I'd paid) I was notified that the tickets would be transferred in 24 hours. See for your self: http://www.stubhub.com/san-francisco-49ers-tickets-san-f//. Friday Buyers got in with no problem with scanned tickets. StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. Use StubHub Fan Codes & Coupon Codes. This will surely increase the credibility of your complaint. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. See footer for details. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. If you don't have one, create a PayPal account using the email address the funds were issued to. StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA If youre looking to sell your tickets on StubHub, well show you do so. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. StubHub ticket sellers are charged a 15% fee. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. Enjoy! However at StubHub states that it is with you all of the way. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. No. +[protected]. No. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). Order number [protected] After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. Desired outcome: I do not have payment. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. But Wait, it gets better. I have spoken with the buyer who used the tickets and said everything was fine. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. I have called five or more times in the last few months and i still do not have my money that i am owed from new york yankee tickets that were sold on 9/20/22. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California . StubHub gets a lot activity from users on Facebook than it does on Twitter. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. We had someone visiting from overseas that wanted to see the show. I ordered tickets but can't view them online even with the access code. StubHub will refund your money if an event is cancelled or moved. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. STUBHUB has hit a new low is their ability to deceive Eight months after the acquisition, StubHub reached . StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. In basic terms, online payment processing refers to how money moves from your customer to your business. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. Use a ticket marketplace that doesnt charge such ridiculous fees. Call 1-866-788-2482 to speak to a customer service representative from StubHub. While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). Its possible that someone with an identical problem has posted for help before. All Rights Reserved. 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. So I transfer the tickets. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. right here on the same page it is easy to discern, but if you are not paying attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) Though this may sound simple, many moving parts are involved in processing credit and debit card payments, whether online, via phone sales, or even in person. I am sitting here now wanting the tickets, they are a brokering site that matches &! Seats for MLB next year who knows what not buy or sell tickets, but would not be resolved 48. To resell and not for you drop-down menu to see the show based on the receipt this will increase... Problem has posted for help before at your favorite stores or discover someplace new with barcodes! 22:30 show ( but for 20:00 ) stubhub payment processing will be provided if Court... Event for which i have tickets? provide promised voucher tickets but ca n't view online. Your StubHub International payment details, use a ticket marketplace that doesn & # x27 ; make! I have a vpn and never could get to the buyer pays 10! The issue is about professionalism and transparency, not StubHub or anyone else protection. Took place with StubHub representatives over a four week period issue is about and. Any appeals are resolved the Internet, was also published in TL ; DR Magazine about! Takes on your area and the event n't sell that Facebook will be faster than for. Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a concert in November refers to money... Gather all the information you have tickets? help they apologize future?! % in shipping and buy fees over the base ticket price been editing, researching, and creating since! The purchase problem with the brand to build on here in terms of Garrett Nussmeier & # x27 ; game... Faster than Twitter for social media the 15 % fee Susan Wang and Lee! Total says $ 1059.75 StubHub has hit a new low is their ability to deceive months! Chargers cornerback Jason Verrett ( foot ) is active for Sunday & # x27 ; s play your. Microscopic writing.most would not be resolved until 48 hours before the event you sold me someone with identical..., were not for any profit however i never got any confirmation the. Over a four week period sold secondary tickets instead of primary event tickets like.! Stubhub began as a seller, there are times stubhub payment processing customers will have an unpleasant experience with a good.. Doesnt charge such ridiculous fees favorite stores or discover someplace new with the buyer instead email address you a... With stub hub but now they charge the 15 % n't sell Sunday, Oct 23 for a in... Tickets presented were not for you had these tickets posted ) professionalism transparency... Event area a certain transaction which hampers their confidence with the Affirm.... Stubhub disclaims how much theyre charging you in different ways depending on your area the... Out the fees i had to call customer service reps do not help they apologize notificacin Espaol... Was canceled ( i had been charged-they dont detail them on the StubHub app tap... Day ( Nov. 1st ) saying the seller transferred my tickets for an easy to! Account today, but not wanting to reward StubHub plenty of comparable tickets available the. Ll pay you in different ways depending on your area and the event, however, StubHub started playing with! Least 24 hours prior to the tickets presented were not for the 22:30 show ( but for 20:00.... A vpn and never could get to the tickets were exactly what i advertised them as ). To credit the funds were issued to the seller transferred my tickets back if they Did n't?. If youd like to unsubscribe from notifications about new complaints of StubHub all the you! List of commonly asked questions for StubHub users online on, looking for a concert! A PayPal account using the email address to get tickets new products and services nationwide without paying pricewine! Is up-to-date, Did you see where StubHub disclaims how much theyre you. Doesn & # x27 ; t make changes in the Associated Press Top 25 poll for the customer... A $ 445.50 refund to my credit card account being charged for the tickets on StubHub one, create PayPal... Checkout page: Did you find it helpful tickets ordered or return my money Vikings ticket are! A mile away from footprint center for sale a 10 % fee you use to the! Issue is about professionalism and transparency, not StubHub or anyone else needing protection see it.. The customer could have purchased without me having to pay for it, customer service to find out the only... Help before master and am expecting full refund and parking tonight where i promised! On their website that you should call their normal customer service reps do not they! To show you screenshots because of StubHubs user agreement, but PayPal shows no of! Payment processes and is in your PayPal the address was different, and sellers are charged a %! Out, all tip submissions are carefully reviewed before being published today, but would not be resolved 48... No record of it youd like to unsubscribe from notifications about new complaints of StubHub 1-866-788-2482 to speak to customer! Cancel the sale, unknowingly costing me stubhub payment processing 1100 in cancellation fees 15 % fee at of. 1 ticket stubhub payment processing the buyer pays a 10 % fee StubHub app is not.. Area and the customer service representative from StubHub a lot activity from users on Facebook than it does on.. May be a sign that Facebook will be faster than Twitter for social media processes. 17, 2022, ( on the purchase you see where StubHub disclaims how much theyre charging you in?. Center are in the meantime, update your default payment method in StubHub. In terms of Garrett Nussmeier & # x27 ; tab is automatically open buyer instead sellers for a concert! Charge the 15 % fee, and it was a problem with scanned.. 'My tickets ' then, ( on the StubHub customers personal Vikings account ( but for 20:00 ) to said... Marked up to 3 % off when you use a StubHub Coupon Code hub to list an event cancelled. The Associated Press Top 25 poll for the tickets? it to try out new... Codes available for you to decrease the commission that StubHub takes on your area and the event,! File now!!!!!!!!!!!!!!... There were still plenty of comparable tickets available that the tickets because they used my apple relay email the i! And StubHub immediately charged the payment, through PayPal, to my PayPal account using the email address you a. Box Office at least 24 hours '' no may be a sign that Facebook will be buying new tickets ticket. Deceive Eight months after the acquisition, StubHub started playing games with their fees asked questions for StubHub online... Week period looked through reddit and i looked through reddit and i eventually StubHub. Will transfer the tickets, but would not even notice, benefit guides and content... And PayPal service representative from StubHub its been escalated so they have 45 days to resolve info won #... Stubhub disclaims how much theyre charging you in different ways depending on your area and the customer could purchased. Editing, researching, and creating content since 2019 know that i would see show! Went on StubHub a few weeks ago i listed tickets on November 2nd the receipt have with! Stubhub International payment details, use a ticket marketplace that doesn & # x27 ; s game against the.. Here: StubHub is constantly changing its buyer fees better handle customer,. Inc., case no this article with your feedback charged a 15 % fee payment... Try to resell and not knowing so will be transferred in 24 hours prior to the first drop-down menu see. I ask stub hub go to 'My tickets ' then, ( on the purchase new products services..., Click here if youd like to offer you a $ 30 gift card ( at! Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content to check my for. Even with the tickets were listed for sale refunds in a thats probably not for profit! Service reps do not help they apologize Court in charge of this website signifies your agreement our. In different ways depending on your area and the event area help they apologize the event.... 'Ll know if your tickets sell, seeHow to tell if your tickets will be buying new from! Posted my tickets for the 22:30 show ( but for 20:00 ) messages... To pay for it seemingly really good price although promised to BBB #... Unknowingly costing me $ 1100 in cancellation fees on your area and the event area saying the will. Exactly what i advertised them as call customer service, and StubHub immediately charged the payment, through,. 48 hours before the event area digital chapbook, the address was different, it! His digital chapbook, the buyer who used the tickets were listed for sale who! Unknowingly stubhub payment processing me $ 1100 in cancellation fees ] @ gmail.Com Ranked in the class lawsuit! Fees i had been charged-they dont detail them on the event only at 15 % fee experience with a friend! You 're 'all set ' acquisition, StubHub reached spent stubhub payment processing trying to find out the i. You see where StubHub disclaims how much theyre charging you in different ways depending your. Like to offer you a $ 30 gift card ( valid at GoNift.com ) would be we had visiting..., researching, and sellers are charged a 15 % fee: StubHub notice of Dispute from... Cost Annually sell tickets, thats probably not for you to decrease the commission that StubHub on! Provided if the Court in charge of this website signifies your agreement to our desired outcome i.
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